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Fuel Assistance

If you qualify for fuel assistance (HEAP), we help pay your winter heating bill by working directly with vendors, and you can take advantage of many other services that are absolutely free. The Fuel Assistance season begins on November 1st and ends on April 30th.

 

Who Qualifies?

applicants of the fuel assistance program getting help from counsellors

ABCD follows federal guidelines for HEAP (Home Energy Assistance Program) based on your annual income and how many people are in your family. The program is available to homeowners and renters even if you live in non-subsidized housing with heat included in your rent. Your gross family income must be at or below 60% of the Massachusetts median income.

The ABCD Home Energy Assistance Program, also known as Fuel Assistance, is now accepting applications for assistance with heating bills. Households may apply online, over the telephone, or in person by appointment at their local ABCD intake site.

Those who have already received their recertification application by mail may renew by returning the signed application and current income documents using the postage-paid envelope provided. You may also renew by using the online portal. If you need additional forms to complete your application, please click here or scroll down to view our printable forms.

APPLY HERE
PRINTABLE FORMS HERE

Application deadline: April 30, 2025

To see the full range of benefits and income eligibility guidelines, please refer to the HEAP chart here.

 

Applicants who want to apply from Boston, Brookline, or Newton please call 617.357.6012
Applicants who live in Malden, Medford, Melrose, Everett, Winchester Woburn or Stoneham please call 781.322.6284

Contact us today!

 


ABCD fuel assistance is your gateway

When you qualify for HEAP, you gain access to our other energy related services including weatherization, heating system repairs, past-due bill reductions and resources to promote energy conservation and efficiency in your home. Go green!

Subsidized by the federal government’s HEAP program, ABCD’s home energy assistance program serves more than 24,000 low income, elderly and disabled residents each year in Boston, Brookline, Newton, Malden, Medford, Everett, Melrose, Stoneham, Winchester and Woburn.

You may be eligible for fuel assistance whether you are a homeowner or renter, even if you live in non-subsidized housing with heat included in your rent.

man fixing heating systems

Boston, Brookline, or Newton applicants, please return all correspondence to:
ABCD Fuel Assistance Program
178 Tremont Street, 4th floor
Boston, MA 02111

Mystic Valley Area applicants, please return all correspondence to:
ABCD Fuel Assistance Program
18 Dartmouth Street
Malden, MA 02148

Heating Emergencies
In addition to contacting ABCD’s Energy Department, you can call:

The United Way: 800.231.4377 or simply dial 211
The Salvation Army: 617.542.5420

 


Energy & Fuel Resources

For Homeowners – Fuel Assistance flyer translations: Chinese | Haitian Creole | Portuguese | SpanishVietnamese | Cape Verdean Creole

Application Checklist – Fuel Assistance flyer translations: Chinese | Haitian Creole | Portuguese | SpanishVietnamese | Amharic

 

For Homeowners and Renters

What Happens After You Apply

The Big Chill: Low & No Cost Tips

The Big Chill: Stay Warm & Safe

Application Checklist

Know Your
Rights

Fuel & Energy Conservation

What Happens After You Are Approved

Program
Intake Sites


Fuel Assistance Program Forms

Please print out, fill in, sign, and submit any relevant forms to ABCD along with your application or incomplete letter. For your security, please refrain from emailing your forms to anyone at ABCD.

Boston, Brookline, or Newton applicants, please return all correspondence to:
ABCD Fuel Assistance Program
178 Tremont Street, 4th floor
Boston, MA 02111

Mystic Valley Area applicants, please return all correspondence to:
ABCD Fuel Assistance Program
18 Dartmouth Street
Malden, MA 02148