EMERGENCY SERVICES – In Detail
Please check back here for the latest information or visit our Facebook and Twitter pages for COVID-19-related updates.
During the COVID-19 crisis, ABCD continues to fulfill our commitment to serving those most in need in a way that can help protect everyone’s health and safety.
Please contact the following programs and services if you need assistance.
PROGRAMS & SERVICES
Please note that information may change as official guidance concerning the COVID-19 pandemic changes.
Neighborhood Service Centers
We cannot accept walk-ins, but you are welcome to call to schedule an appointment. Click here to find a location near you.
Child Care Choices of Boston
Our offices are closed to clients during the COVID-19 crisis. Limited staff is available by email to assist to the best of our abilities by sending and receiving documentation via fax or email. Contact us at 617.542.5437 or firstname.lastname@example.org. For more information, visit childcarechoicesofboston.org.
ABCD Elder Services staff can be reached only by telephone or email. Please contact us at 617.348.6340 or email@example.com and we will respond to you promptly.” Current Foster Grandparent volunteers will not return to their stations until further notice.
In addition, individual neighborhood ESOL programs can be reached as follows:
- Mattapan: 617.433.8881 | firstname.lastname@example.org
- Roslindale: 617.327.1152 x 204 | email@example.com
- Parker Hill/Fenway: 508.353.8739 | firstname.lastname@example.org
In addition, ABCD neighborhood locations listed here provide food to those in need.
Please call the neighborhood service center to register for food pantry pickup.
640 Washington Street, Suite 203
|Roxbury / North Dorchester NOC
714 Parker Street
|Mattapan Family Service Center
535 River Street
|South Boston Action Center
424 West Broadway
|North End / West End NSC
1 Michelangelo Street
|South End NSC
565 Warren Street
|Parker Hill Fenway NSC
714 Parker Street
During the Massachusetts State of Emergency, Fuel Assistance staff is available by telephone only.
ABCD is accepting applications for Fuel Assistance from November 1, 2020 – April 30, 2021.
Please note that gas and electric utilities will not shut off any household’s service during the State of Emergency.
New ABCD fuel assistance applicants: If you are a new applicant and want to apply for fuel assistance, need home heating oil, kerosene or propane, or your heating system is not working — and you live in Boston, Brookline or Newton — call 617.348.6599. If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284. (Eligibility requirements apply.)
Current ABCD fuel assistance clients looking for information about your application:
Head Start & Children’s Services
ALL NEIGHBORHOOD SERVICES AND OPERATIONS
GENERAL ABCD INFORMATION
City of Boston: boston.gov
Boston 3-1-1: cityofboston.gov/311
State of Massachusetts: mass.gov
MA 2-1-1: mass211.org
Boston Public Health Commission: bphc.org
MA Dept. of Public Health: mass.gov/orgs/department-of-public-health
SPARK Boston: boston.gov/civic-engagement/spark-boston
WIC (Women, Infants & Children Nutrition Program): Call 800.942.1007 or 617.721.6601
For more information, please visit our HELPFUL RESOURCES page.