EMERGENCY SERVICES – In Detail

During the COVID-19 crisis, ABCD continues to fulfill our commitment to serving those most in need in a way that can help protect everyone’s health and safety.

Please contact the following programs and services if you need assistance.

 

PROGRAMS & SERVICES

Please note that information may change as official guidance concerning the COVID-19 pandemic changes.


Neighborhood Service Centers

Click here to find an ABCD location near you.

If you have questions or need food or other emergency assistance, contact our Community Coordination staff at 617.348.6329 or fieldoperations@bostonabcd.org.


Child Care Choices of Boston

Our offices are closed to clients during the COVID-19 crisis. Limited staff is available by email to assist to the best of our abilities by sending and receiving documentation via fax or email. Contact us at 617.542.5437 or childcarechoicesofboston@bostonabcd.org. For more information, visit childcarechoicesofboston.org.


Elder Services

ABCD Elder Services staff can be reached only by telephone or email. Please contact us at 617.348.6340 or abcdfostergrandparents@bostonabcd.org and we will respond to you promptly.” Current Foster Grandparent volunteers will not return to their stations until further notice.


ESOL

In addition, individual neighborhood ESOL programs can be reached as follows:

 

FOOD

ABCD has launched a comprehensive food distribution program managed by our Community Coordination team. Reach them at 617.348.6329 or fieldoperations@bostonabcd.org.

In addition, ABCD neighborhood locations listed here provide food to those in need.

Please call the neighborhood service center to register for food pantry pickup.

Allston-Brighton NOC

640 Washington Street, Suite 203
Brighton, MA 02135
Phone: 617.903.3640

Roxbury / North Dorchester NOC

565 Warren Street,
Dorchester, MA 02120
Phone: 617.442.5900

Mattapan Family Service Center

535 River Street
Mattapan, MA 02126
Phone: 617.298.2045

South Boston Action Center

424 West Broadway
South Boston, MA 02127
Phone: 617.269.5160

North End / West End NSC

1 Michelangelo Street
Boston, MA 02113
Phone: 617.523.8125

South End NSC

565 Warren Street
Roxbury, MA 02121
Phone: 617.442.5900

Parker Hill Fenway NSC

714 Parker Street
Roxbury, MA 02120
Phone: 617.445.6000

 

Fuel Assistance

During the Massachusetts State of Emergency, Fuel Assistance staff is available by telephone only. 

ABCD is accepting applications for Fuel Assistance from November 1, 2020 – April 30, 2021.

Please note that gas and electric utilities will not shut off any household’s service during the State of Emergency.

 

New ABCD fuel assistance applicants: If you are a new applicant and want to apply for fuel assistance, need home heating oil, kerosene or propane, or your heating system is not working — and you live in Boston, Brookline or Newton — call 617.348.6599. If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284. (Eligibility requirements apply.) 

Current ABCD fuel assistance clients looking for information about your application:

If you live in Boston, Brookline or Newton, please call 617.348.6411.
If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284.


Head Start
& Children’s Services

ABCD Head Start & Early Head Start centers have welcomed children back into our classrooms. For information, call 617.348.6388 or email us at headstart@bostonabcd.org.


Health Services

ABCD Health Services staff can be reached by telephone or email. Please contact Jessica Aguilera-Steinert, Director of HS at j.aguilerasteinert@bostonabcd.org  or 617.348.6416


Housing

Please contact us at 617.348.6347  | housing@bostonabcd.org


Immigration Services

ABCD Immigration Services staff can be reached only by telephone or email. Please contact us at 617.285.1881 or at jenny.sugilio@bostonabcd.org for more information. 


Tax Assistance

Watch for updates in early 2021. If you have questions, please call 617.348.6583 or email fieldoperations@bostonabcd.org.


Youth Services

If you are interested in WorkSMART, Career Explorations, Get Started, or HOPES, please call 617.348.6548 or email Youth@bostonabcd.org.


ALL NEIGHBORHOOD SERVICES AND OPERATIONS

617.348.6329  | fieldoperations@bostonabcd.org,


GENERAL ABCD INFORMATION

617.348.6000  | info@bostonabcd.org


HELPFUL RESOURCES

City of Boston: boston.gov
Boston 3-1-1: cityofboston.gov/311
State of Massachusetts: mass.gov
MA 2-1-1: mass211.org
Boston Public Health Commission: bphc.org
MA Dept. of Public Health: mass.gov/orgs/department-of-public-health
SPARK Boston: boston.gov/civic-engagement/spark-boston
WIC (Women, Infants & Children Nutrition Program):
Call 800.942.1007 or 617.721.6601

For more information, please visit our HELPFUL RESOURCES page.