EMERGENCY SERVICES – In Detail
Please check back here for the latest information or visit our Facebook and Twitter pages for updates as the COVID-19 (coronavirus) situation changes frequently.
During the COVID-19 (coronavirus) crisis and the Massachusetts State of Emergency, ABCD continues to fulfill our commitment to serving those most in need in a way that can help protect everyone’s health and safety.
We have temporarily closed our neighborhood centers to walk-in traffic and in-person meetings. However, staff is available by phone or email to offer EMERGENCY AND OTHER LIMITED SERVICES.
EMERGENCY AND LIMITED PROGRAMS & SERVICES
Please note that dates may change as official guidance concerning the COVID-19 pandemic changes.
Neighborhood Service Centers
During the State of Emergency associated with the COVID-19 (coronavirus) crisis, most — but not all — ABCD Neighborhood Service Centers will be closed.
FOOD: Five of the six ABCD neighborhood locations listed here will provide food to those in need. Those locations are identified with an asterisk*.
Please call the neighborhood service center to register for food pantry pickup.
640 Washington Street, Suite 203
|East Boston Area Planning Action Council*
21 Meridian Street
535 River Street
|Mystic Valley Opportunity Center
11 Dartmouth Street, Suite #104
|Parker Hill Fenway NSC*
714 Parker Street
|Roxbury/N. Dorchester NOC*
565 Warren Street
Child Care Choices of Boston
Our offices are CLOSED TO CLIENTS during the state of emergency. Limited staff is available by email to assist to the best of our abilities by sending and receiving documentation via fax or email. Contact us at 617.542.5437 or firstname.lastname@example.org. For more information, visit childcarechoicesofboston.org.
ABCD Elder Services staff can be reached only by telephone or email. Please contact us at 617.348.6340 or email@example.com and we will respond to you promptly.” Current Foster Grandparent volunteers will not return to their stations until further notice.
In addition, individual neighborhood ESOL programs can be reached as follows:
- Mattapan: 617.433.8881 | firstname.lastname@example.org
- Roslindale: 617.327.1152 x 204 | email@example.com
- Parker Hill/Fenway: 508.353.8739 | firstname.lastname@example.org
During the Massachusetts State of Emergency, Fuel Assistance staff is available by telephone only.
The deadline for applying for Fuel Assistance has passed, but we may be able to help with past-due bills and with energy-related services.
Please note that gas and electric utilities will not shut off any household’s service during the State of Emergency.
New ABCD fuel assistance applicants: If you are a new applicant and want to apply for fuel assistance, need home heating oil, kerosene or propane, or your heating system is not working — and you live in Boston, Brookline or Newton — call 617.348.6599. If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 617.519.4317. (Eligibility requirements apply.)
Current ABCD fuel assistance clients looking for information about your application:
If you live in Boston, Brookline or Newton, please call 617.348.6411.
If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284.
Head Start & Children’s Services
ABCD Health Services staff can be reached only by telephone or email. Please contact Jessica Aguilera-Steinert, Director of HS at email@example.com or 617.348.6416 and we will respond to you promptly.
During the State of Emergency associated with the COVID-19 (coronavirus) crisis, ABCD Immigration Services staff can be reached only by telephone or email. Please contact us at 617.285.1881 or at firstname.lastname@example.org and we will respond to you promptly.
The deadline for filing state and federal tax returns has been extended to July 15, 2020. Although our free tax assistance sites are not currently open, you can still call to make an appointment. Scheduling now can ensure you complete and file your returns as soon as possible. Please call 617.348.6559 or email email@example.com to make an appointment.
ABCD Youth Services is still accepting SummerWorks applications online at summerworks.net. If you are interested in WorkSMART, Career Explorations, Get StartED, or HOPES, please email Youth@bostonabcd.org and a staff person will follow up with you when the State of Emergency has ended and our staff is back in the office.
ALL NEIGHBORHOOD SERVICES AND OPERATIONS
GENERAL ABCD INFORMATION
City of Boston: boston.gov
Boston 3-1-1: cityofboston.gov/311
State of Massachusetts: mass.gov
MA 2-1-1: mass211.org
Boston Public Health Commission: bphc.org
MA Dept. of Public Health: mass.gov/orgs/department-of-public-health
SPARK Boston: boston.gov/civic-engagement/spark-boston
WIC (Women, Infants & Children Nutrition Program): Call 800.942.1007 or 617.721.6601
For more information, please visit our HELPFUL RESOURCES page.