EMERGENCY SERVICES – In Detail
During the COVID-19 crisis, ABCD continues to fulfill our commitment to serving those most in need in a way that can help protect everyone’s health and safety.
Please contact the following programs and services if you need assistance.
PROGRAMS & SERVICES
Please note that information may change as official guidance concerning the COVID-19 pandemic changes.
ABCD Connect
Fast and friendly information and referrals to life-changing programs and services.
617.348.6329 | abcdconnect@bostonabcd.org
bostonabcd.org/abcdconnect
Neighborhood Service Centers
Click here to find an ABCD location near you.
If you have questions or need food or other emergency assistance, contact our Community Coordination staff at 617.348.6329 or fieldoperations@bostonabcd.org.
Child Care Choices of Boston
Our offices are closed to clients during the COVID-19 crisis. Limited staff is available by email to assist to the best of our abilities by sending and receiving documentation via fax or email. Contact us at 617.542.5437 or cccb@bostonabcd.org. For more information, visit cccboston.org.
Elder Services
ABCD Elder Services staff can be reached only by telephone or email. Please contact us at 617.348.6340 or abcdfostergrandparents@bostonabcd.org and we will respond to you promptly.” Current Foster Grandparent volunteers will not return to their stations until further notice.
ESOL
In addition, individual neighborhood ESOL programs can be reached as follows:
- Mattapan: 617.433.8881 | cheyenne.deveney@bostonabcd.org
- Roslindale: 617.327.1152 x 204 | lisa.garrone@bostonabcd.org
- Parker Hill/Fenway: 508.353.8739 | alyssa.bacon@bostonabcd.org
FOOD
ABCD offers a number of programs to help you stay healthy and nourished. Contact us at 617.348.6329 or visit bostonabcd.org/food.
In addition, ABCD neighborhood locations listed here provide food to those in need.
Please call the neighborhood service center to register for food pantry pickup.
| Allston-Brighton NOC
640 Washington Street, Suite 203 |
Roxbury / North Dorchester NOC
565 Warren Street, |
| Mattapan Family Service Center
535 River Street |
South Boston Action Center
424 West Broadway |
| North End / West End NSC
1 Michelangelo Street |
South End NSC
565 Warren Street |
| Parker Hill Fenway NSC
714 Parker Street |
Fuel Assistance
During the Massachusetts State of Emergency, Fuel Assistance staff is available by telephone only.
ABCD is accepting applications for Fuel Assistance from November 1st – April 30th.
New ABCD fuel assistance applicants: If you are a new applicant and want to apply for fuel assistance, need home heating oil, kerosene or propane, or your heating system is not working — and you live in Boston, Brookline or Newton — call 617.357.6012. If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284. (Eligibility requirements apply.)
Current ABCD fuel assistance clients looking for information about your application:
If you live in Boston, Brookline or Newton, please call 617.348.6411.
If you live in Malden, Medford, Everett, Winchester, Melrose, Woburn or Stoneham, call 781.322.6284.
Head Start & Children’s Services
ABCD Head Start & Early Head Start centers have welcomed children back into our classrooms. For information, call 617.348.6388 or email us at headstart@bostonabcd.org.
Health Services
ABCD Health Services staff can be reached by telephone or email. Please contact Jessica Aguilera-Steinert, Director of HS at j.aguilerasteinert@bostonabcd.org or 617.348.6416.
Housing
Please contact us at 617.348.6347 | housing@bostonabcd.org
Immigration Services
ABCD Immigration Services staff can be reached only by telephone or email. Please contact us at 617.285.1881 or at jenny.sugilio@bostonabcd.org for more information.
Tax Assistance
Watch for updates in early 2021. If you have questions, please call 617.348.6583 or email fieldoperations@bostonabcd.org.
Youth Services
If you are interested in WorkSMART, Career Explorations, Get Started, or HOPES, please call 617.348.6548 or email Youth@bostonabcd.org.
ALL NEIGHBORHOOD SERVICES AND OPERATIONS
617.348.6329 | fieldoperations@bostonabcd.org,
GENERAL ABCD INFORMATION
617.348.6000 | info@bostonabcd.org
HELPFUL RESOURCES
City of Boston: boston.gov
Boston 3-1-1: cityofboston.gov/311
State of Massachusetts: mass.gov
MA 2-1-1: mass211.org
Boston Public Health Commission: bphc.org
MA Dept. of Public Health: mass.gov/orgs/department-of-public-health
SPARK Boston: boston.gov/civic-engagement/spark-boston
WIC (Women, Infants & Children Nutrition Program): Call 800.942.1007 or 617.721.6601
For more information, please visit our HELPFUL RESOURCES page.