Fuel and Energy Department
ABCD's Energy Department manages and administrates programs that help households meet their fuel and energy needs.
ABCD's Fuel Assistance program helps more than 26,000 low-income households in Boston, Brookline and Newton, Malden and surrounding Greater Malden area pay fuel bills during the heating season. This program can also provide assistance to clients whose heat is included in their rent. Applications are taken from November through April at ABCD's Central Office or at any of ABCD neighborhood sites. Click here for more information on the 2016-2017 Fuel Assistance season.
Our energy programs also make a big impact. Studies show that conservation improvements typically help clients save 25-35% on winter heating bills. Significant improvements in attic and wall insulation, weather stripping, air sealing and heating system repairs help low-income households stretch limited resources through New England’s long, cold winter months. These services are available to eligible customers in Boston, Brookline and Newton neighborhoods with help from the Department of Energy, National Grid and Eversource.
Programs administrated by the Fuel and Energy Department include:
Utility Arrearage Forgiveness
ABCD provides referral and advocacy services for eligible clients interested in help for unpaid or overdue bills. The utility companies offer arrearage management programs where eligible clients may have their utility debt forgiven (up to approximately $1,500 - $2000 per year) while adhering to a structured payment plan. To take advantage of these programs, contact National Grid (1-800-233-5325) or Eversource (1-866-315-2496) directly.
Click here to download a flyer with more information on this program.
Clients are also encouraged to call 1-800-315-2496 to be connected to a highly trained Eversource Call Center Representative who can explain the program in greater detail.
Department Contact Information
Energy Department Client Services Line: (617) 357-6012
The Fuel and Energy Department is located in downtown Boston at 178 Tremont Street, 4th Floor, Boston MA 02111